Claso: 30 years of listening to people

Our vocation is to help make the world a little better through our field of expertise: audiology. That is why, after 30 years dedicated to accompanying and listening to people with hearing loss, we have seen enough to want to do things differently.

How? Above all, in Claso, we treat people. We create real relationships with them, based on the honesty of clear, transparent and well explained information. We also do not advise you without first listening to you, otherwise we could not adapt the best option for you.

What we do is always be there, without disturbing, but always ready so that when you need us, you can count on us.

Ferran de la Concepción 
Audiologist & Store Manager

Good hearing aids are meaningless without a good audiologist who understands the specific needs of each person. The really important things are the hearing care services.

Javier Bondía
Customer Support

Serving the public in the healthcare field requires passion and empathy. Having a degree in Psychology helps me a lot in my daily life, where I dedicate all my effort to helping people.

Why is it beneficial to go to a hearing center?

Visiting your hearing reference center is key to taking care of your hearing health and avoiding possible preventable losses. According to the WHO, more than a billion young people are exposed to hearing loss every day, as they practice unsafe hearing. Usually caused by daily exposure to loud noise. For example, when using headphones for long hours at too high a volume.

For this reason, in our hearing centers in Barcelona, ​​we perform more than 1000 preventive audiometries per year. This test allows us to measure the degree of hearing of people and diagnose, in turn, a possible hearing loss early. In this way, we avoid moderate hearing losses and even preventable cases of severe deafness.

This type of painless test is recommended to be carried out from a very early age, since it is estimated that 2 out of every 1000 newborns have hearing losses that are difficult to detect by families. However, detecting them in time has a significant influence on the communication development of the child.

At Claso we have more than 30 years of experience as a hearing center in Barcelona. Our facilities have the latest technology in audiology, which allows us to perform complete audiometries capable of knowing the exact degree of hearing of each of our users.

1. If all you hear is “BLAH BLAH BLAH” when your Hearing Aid Specialist talks, the problem isn’t with you.

We're very aware thet we're dealing with your life, or the life of someone you love. That's why, in addition to being experts, our specialists are also human beings. Because the only way you can be sure you're taking the best decisions is by being skoken to in your language, claerly and plainly.

2. Sorry... no-one here is going to decide for you.

We'll listen to you and advise you on the products, services and attention that best fit your needs, for you to choose for yourself what suits you. That's why, unlike other hearing centers, we keep the price of our products separate from maintenance plan (Claso Care), so that you know exactly what you are paying for and nobody decides for you.

3. We believe good hearing begins by listening to you...

However knowledgeable we are, we can't advise you on the best treatment for you without first knowing what is your need. All our services, hearing aids, specialists, and indeed our attention, are inspired by the need that our customers have shared with us, which we then adapt to your pace and your lifestyle.

4. At Claso your Hearing Loss won’t actually make you lose anything.

Wearing glasses or contact lenses doesn't impair your lifestyle - why should a hearing aid? Part of our job at Claso is to put an end to the presuppositions associated with hearing loss. That's why we don't treat you like a patient, but like a customer leading a fulfilling life, for whom we provide a specific form of support, so you can continue to lead a perfectly normal life.

5. We’re not your mother, but almost.

We'll call you by your name and study your case in depth. We'll be there right away if you have an emergency with your hearing aid. You can contact us whenever you want for wherever you are. We'll follow up and tell you when your next check-up is due. Should you need it, we can talk about your day-to-day life and how hearing loss can affect your life or what to do so that it doesn't. We're not going to do everything for you, but almost.